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You will receive an email after you complete your order for printables. Be sure to keep this email! This email will have a link in it to download your printables. If you do not see the email in your inbox, it may have gone into your junk or spam folder. You will want to mark out email as safe in your email provider so you will continue to receive the email confirmations with your download link.
At this time, the only way you will receive the link to the printables you order is through email. We are working on an order history library that will show all links to your downloadable products, and hopefully, that will be available in the future.
It is your responsibility to keep the emails with the links to download the printables you have ordered. This is the only way you will be able to retrieve your downloadable purchases.
If you cancel your subscription before the 1st of the month, your subscription will be cancelled and you will not be charged or receive any further shipments.
If you cancel on or after the 1st of the month, you will be charged and receive that months box and then your subscription will be cancelled.
You can cancel your subscription by logging into your account and manage your subscription from there.
You may also email scrapbook@downmemoryln.com and we will be happy to assist you with your cancellation.
