FREQUENTLY ASKED QUESTIONS

When will you ship my subscription box?

Scrapbook boxes ship on the 15th of the month.

How long will it take to arrive?

Items typically take 4-10 business days to arrive once shipped. Due to COVID-19 causing delays, please be patient with shipping services.

Where do you ship?

At this time, we only offer products to the continental United States.  If you are in Alaska or Hawaii, contact me for shipping cost.

Do I have to pay sales tax?

Only consumers who purchase items in the state Wisconsin will be charged sales tax. Tax amounts are based on your shipping location and vary by county. Our website automatically calculates sales tax when you enter a shipping location.

When will I be charged?

Your accounts will be charged within 24 hours of completing checkout.

How can I check my order status?

Go to “My Account” at the top of the page. When you login, you’ll see a list of recent orders. Here, you can cancel an order, view, or pay. You may not cancel orders after they have been shipped.

How do I track an order?

After your order has been shipped, you'll receive an email from us with tracking information. You may also obtain a tracking number by clicking “Order History” in the My Accounts links section. Once you sign in, you will see an order status and a tracking number.